A new Data Breach has once again placed Ledger in the spotlight. This time, the issue did not come from Ledger’s wallet systems but from a third-party company it uses to process payments.
This Data Breach still affects Ledger users. Although crypto funds are secure, the breach still leaked personal data.
What Happened?
Ledger confirmed that the Data Breach happened through its payment processor, Global-e. Global-e helps Ledger manage online purchases and international payments for its hardware wallets.
NEW: @zachxbt SAYS “LEDGER HAD ANOTHER DATA BREACH VIA PAYMENT PROCESSOR GLOBAL-E LEAKING THE PERSONAL DATA OF CUSTOMERS (NAME & CONTACT INFORMATION)”
SOURCE: https://t.co/xucner1s0i pic.twitter.com/OKZCOoYq7E
— DEGEN NEWS (@DegenerateNews) January 5, 2026
Global-e discovered unusual activity in part of its cloud network. They immediately implemented controls on their systems. They also hired external forensic auditors as soon as they identified the problem. Global-e investigated the incident and discovered that a third party had illegally accessed the system.
The Exposed Data
According to Global-e and Ledger, the Data Breach involved personal customer details, including:
- Full names.
- Email addresses.
- Other basic contact information.
Ledger was clear about what was not affected. The following information remains safe:
- Recovery phrases.
- Private keys.
- Crypto balances.
- Payment card or banking details.
Ledger wallets are self-custodial. Private keys are never stored online or shared with payment partners.
Community alert: Ledger had another data breach via payment processor Global-e leaking the personal data of customers (name & other contact information).
Earlier today customers received the email below. pic.twitter.com/RKVbv6BTGO
— ZachXBT (@zachxbt) January 5, 2026
How Did the News Go Public?
Customers first learned about the Data Breach after receiving emails from Global-e. The message stated that the company detected unusual activity and that some personal data had been improperly accessed.
The situation gained wider attention when blockchain investigator ZachXBT shared details of the email with the crypto community. His post went viral, and Ledger came out to confirm the incident. Ledger emphasized that there was no breach in its internal systems.
Ledger’s Response
Ledger says it is working closely with Global-e as investigations continue. The company has reassured users that wallet security remains intact and that their crypto assets are safe.
This incident was directly related to Global-e and remains separate to the operations of any Ledger hardware device, software or platforms. For the avoidance of doubt, as the Ledger product is self-custodial, Global-e does not have access to your 24 words, blockchain balance, or…
— Ledger (@Ledger) January 5, 2026
The incident of this Data Breach is an indication that even third-party services could pose significant risks. Ledger wallets are safe, but personal data leakages may have long-term consequences. For users, the best defence is being alert and cautious.
Disclaimer
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We are not responsible for any losses that you may incur as a result of any investments directly or indirectly related to the information provided. Bitcoin and other cryptocurrencies are high-risk investments, so please do your due diligence.
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